What Information Do We Collect From You?
When you register and use meis3d, we collect various types of information to ensure the platform runs smoothly and securely. The information collected includes:
- Account information: Your full name, date of birth, email address, phone number, and encrypted password provided during registration.
- Identity verification (KYC) information: a copy of your identity card or passport for the purpose of age and identity verification for Malaysian users.
- Payment information: deposit and withdrawal transaction details in MYR (RM), including payment methods used such as FPX or e-wallet. We do not store full credit card numbers.
- Device and browser information: device type, operating system, IP address, browser type, and other technical data automatically transmitted when you access the platform.
- Usage data: pages visited, session duration, in-platform actions, and the games or bets you choose.
How Is Your Information Used?
- Creating and managing user accounts
- Processing deposits and withdrawals in RM
- Verifying user identity and age
- Providing access to all game and betting categories
- Detecting and preventing fraud and money laundering
- Complying with applicable Malaysian legal requirements
- Investigating complaints and technical issue reports
- Sending important notifications related to your account
Meis3d will not use your data for purposes beyond the scope stated here without first obtaining your consent.
How Do We Use Cookies & Tracking Technologies?
Meis3d uses cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. Cookies are small text files stored on your device when you visit our platform.
We use several types of cookies:
- Essential cookies: required for core platform functions such as login sessions and account security. Without these cookies, the platform cannot function properly.
- Functional cookies: stores your preferences such as interface language and display settings.
- Analytics cookies: helps us understand how users interact with the platform, enabling continuous improvements to the user experience.
You can manage your cookie settings through your browser, but disabling essential cookies may affect platform functionality. meis3d does not use cookies to share data with third-party advertisers.
Data Storage, Sharing & Security
Your personal data is stored on secure servers protected with SSL encryption. meis3d retains your data for as long as necessary to fulfil the purposes set out in this policy or as required by applicable Malaysian law.
After an account is closed, certain data may be retained for a specified period for audit and legal compliance purposes before being securely deleted.
Meis3d does not sell, rent, or disclose your personal data to third parties for marketing purposes. Data may be shared only under the following limited circumstances:
- Licensed payment processors that assist in handling transactions in RM
- Technical service providers bound by confidentiality agreements
- Malaysian government authorities where required by law
- In the event of a merger or business transfer, with advance notice given to users
Your Rights as a User & How to Contact Us
As a meis3d user, you have several rights regarding the personal data we hold about you:
- Right of access: you may request a copy of the personal data we hold in relation to your account.
- Right to rectification: if any information we hold is inaccurate or outdated, you may request a correction via your account settings or by contacting our support team.
- Right to erasure: Under certain circumstances, you may request that your data be deleted. However, we may not be able to fulfil this request in full if the data is required for legal compliance.
- Right to object: You have the right to object to the processing of your data for specific purposes, including promotional communications.
Any changes to this Privacy Policy will be posted on this page. Continued use of the platform after such changes take effect will be considered acceptance of the updated policy. We encourage you to review this page periodically.
For any privacy-related enquiries or to submit a request regarding your data, please contact our team via email: [email protected]. You may also refer to our FAQ section for further guidance.
Still Have Questions About Your Data Privacy?
Visit our FAQ section for quick answers, or log in to your account to manage your privacy settings directly.